Privacy policy

Last updated: 2 November 2026

This page summarises how Quickk processes personal data. The Turkish privacy notice is the governing version under the Turkish Personal Data Protection Law (KVKK).

Controller

Tahta Eğitim ve Yazılım Anonim Şirketi (Tahta Education and Software Inc.), Kazlıçeşme Mah. 245. Sk. No: 5, Zeytinburnu, Istanbul, Türkiye · Tax no 8161378755 · MERSIS 0816137875500001.
Contact: [email protected] · [email protected]

What Quickk is

Quickk is an ordering, ticketing and reservation assistant used by chatting on WhatsApp and Telegram: food and grocery orders, bus and flight tickets, hotel, car rental and transfer bookings. Payments and orders are only completed after the user reviews a summary and confirms.

Data we process

• WhatsApp phone number and profile name, or Telegram user ID and name.
• Messages, shared locations and voice messages (transcribed to text).
• Delivery addresses, order and booking history, stated preferences.
• Passenger/guest details (name, national ID number, date of birth, gender, email) only if the user provides them.
• Payment card details only if the user saves them; stored in an encrypted keychain.
• Access tokens for accounts the user chooses to connect (e.g. Google Calendar/Gmail, Notion, Trello); stored encrypted.

Why

To perform the orders and bookings the user requests (contract), to store identity, card and account details for later use (explicit consent), for security and troubleshooting (legitimate interest) and to meet legal obligations. We do not sell personal data, use it for advertising, or share it to train AI models.

Sharing

• The merchant or platform the order is placed with, limited to what that transaction requires.
• The user's bank, for payment and 3-D Secure verification.
• AI model providers, which receive message text to understand requests; national ID numbers, phone numbers, email addresses, card details and passwords are not sent. These providers may be located outside Türkiye, including the United States and China.
• WhatsApp (Meta Platforms) and Telegram, to deliver messages.
• Public authorities where legally required.

Retention and deletion

Conversation and order history is kept while the user uses the service; identity and card details until the user deletes them. Users can request deletion of all their data at any time; see data deletion. Requests are completed within 30 days.

Rights

Users may request access, correction, deletion, information about recipients, and object to processing by writing to [email protected].

Children

Quickk is not intended for users under 18.